Terms & Conditions
These Terms & Conditions govern your access to and use of https://wordense.com/ and purchases made through this website.
The website is operated by MOBI-GAME TECHNOLOGY JOINT STOCK LIMITED, with an address at ROOM C05, BLOCK A, 2/F, TUNG TAK INDUSTRIAL BUILDING, 2-4 SHEUNG HEI STREET, SAN PO KONG, KOWLOON, HONG KONG.
By using this website or placing an order, you agree to these Terms & Conditions.
Nothing in these Terms limits any mandatory rights or remedies that you may have under applicable consumer law.
1. Website Use
You may use this website for lawful personal or commercial purchasing purposes in accordance with these Terms.
You must not misuse the website, interfere with its normal operation, attempt unauthorized access to accounts or systems, introduce malicious code, or use the website in a way that violates applicable law or the rights of others.
We may take reasonable steps to protect the website, our customers, and our systems from misuse or security threats.
2. Accounts and Account Security
You may be able to create an account on the website.
You are responsible for providing accurate and current information and for keeping your login credentials confidential.
You are responsible for activity carried out through your account where that activity results from your failure to take reasonable care of your account credentials.
If you believe your account has been accessed without authorization, contact Hello@wordense.com.
3. Products and Product Information
The store offers the products shown on the relevant product pages.
Product names, sizes, specifications, materials or ingredients where applicable, directions, intended use, packaging information, and other relevant product information are provided on the applicable product page, product packaging, or accompanying materials as relevant to the product.
Each product is sold in the sales unit described on its product page.
A sales unit may be an individual item, pack, set, bundle, or other quantity stated on the relevant product page.
Please check the stated contents, size, specifications, and quantity before ordering.
The quantity selected at checkout refers to the number of those sales units purchased.
Product images are intended to represent the products as accurately as reasonably possible, but minor differences in appearance, packaging, or screen display may occur where permitted by law and without materially changing the product purchased.
Availability is subject to stock.
4. Product Use
Where a product is supplied with directions, warnings, labels, instructions, or other use information, it should be used in accordance with that information.
Product descriptions should be read together with the information provided on the relevant product page, packaging, and accompanying materials.
5. Prices and Currency
Prices displayed by the store may be shown in United States dollars (USD), Hong Kong dollars (HKD), or other currencies available through the website currency selector.
The final currency and amount charged will be confirmed during checkout before payment is completed.
Before submitting an order, you will have an opportunity to review the product price and other charges shown during checkout.
Retail orders placed through the website checkout are eligible for free shipping under our Shipping Policy.
For separately quoted wholesale orders, any different shipping arrangements must be clearly agreed before purchase.
Free shipping does not mean that import duties, import taxes, or destination customs charges are waived.
Where such destination charges legally apply to the customer, they are the customer’s responsibility.
Nothing in these Terms transfers to the customer any charge or legal obligation that applicable law requires MOBI-GAME TECHNOLOGY JOINT STOCK LIMITED to bear.
If your card account is denominated in another currency, your card issuer may convert the transaction or charge currency-related fees under its own terms.
6. Payment
Current payment methods are described on the Payment Methods page.
The store currently accepts Visa and Mastercard.
The options actually available to you are those displayed at checkout at the time you place your order.
You must provide accurate payment and billing information.
We will never ask you to send a complete card number, card security code, or one-time verification code to Hello@wordense.com.
7. Placing and Accepting Orders
Submitting an order is a request to purchase the selected products.
An order is considered accepted by MOBI-GAME TECHNOLOGY JOINT STOCK LIMITED when payment has been successfully authorized or completed and an order confirmation has been issued by us.
Placing an order, payment activity, and any website or email communication should not be treated as the same event unless stated otherwise.
We may reasonably decline or cancel an order before acceptance where, for example:
an item is unavailable;
payment cannot be verified or completed;
the order information is materially incomplete or incorrect;
the order appears to involve unauthorized or unlawful activity; or
a material product or pricing error has occurred.
Any action we take remains subject to applicable law.
8. Pricing or Product Information Errors
We take reasonable steps to keep product information and prices accurate.
If a material pricing or product-information error is identified before an order is accepted, we may correct the error and ask whether you wish to proceed on the corrected basis, or we may decline the order.
We will not unilaterally increase the agreed price of an already accepted order merely because we later decide that a higher price would have been preferable.
If an error affects an accepted order, we will address it reasonably and in accordance with applicable law and your mandatory consumer rights.
9. Order Cancellation
If you wish to cancel an order, contact Hello@wordense.com as soon as possible and provide your order number.
Whether cancellation is possible depends on the stage of order processing.
Cancellation cannot be guaranteed once processing has advanced.
Any statutory cancellation or withdrawal rights that apply to you remain unaffected.
10. Shipping
Orders are dispatched from Hong Kong.
Our current processing targets, estimated delivery times, destination restrictions, import-charge information, and procedures for delivery issues are set out in the Shipping Policy.
Delivery dates are estimates unless applicable law expressly requires otherwise.
11. Returns and Refunds
Our voluntary return conditions, procedures for damaged or incorrect goods, refund processing, and order-cancellation information are set out in the Refund & Returns Policy.
Those voluntary rules do not restrict any remedy that must be provided under applicable consumer law, including any legally required repair, replacement, refund, cancellation, or other remedy.
12. Intellectual Property
Unless otherwise stated, website text, graphics, branding, page design, photographs, and other original website content are owned by or licensed for use by MOBI-GAME TECHNOLOGY JOINT STOCK LIMITED and are protected by applicable intellectual-property laws.
You may use website content for ordinary personal shopping and reference purposes.
You may not reproduce, commercially exploit, alter, or distribute protected website content without authorization where such authorization is legally required.
Nothing in this section restricts uses permitted by applicable law.
13. Third-Party Services and Links
The website may rely on third-party technical, payment, communication, advertising, or other services.
Where the website links to an external service or website, that third party may apply its own terms and privacy practices.
We are not responsible for third-party content or services to the extent that responsibility cannot reasonably or legally be attributed to us.
14. Privacy
Information about how we collect, use, share, retain, and protect personal information is provided in our Privacy Policy.
15. Liability
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.
Subject to those mandatory rules, liability arising from use of the website or sale of products will be determined under applicable law and the circumstances of the relevant transaction.
Nothing in these Terms excludes mandatory consumer remedies or liability that cannot legally be excluded.
16. Governing Law and Disputes
These Terms and any dispute or claim arising out of or in connection with these Terms, the use of this website, or any purchase made through this website shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
Any dispute arising out of or relating to these Terms, the website, or a transaction made through the website shall be subject to the jurisdiction of the courts of Hong Kong, unless otherwise required by applicable law.
Nothing in these Terms excludes or limits any rights or remedies that cannot lawfully be excluded or limited under applicable consumer protection laws.
17. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, website, operational practices, or legal requirements.
The current version of these Terms is available on https://wordense.com/.
Changes will not retrospectively remove rights that have already arisen under an accepted transaction where applicable law prevents this.
18. Contact Us
For questions about these Terms or an order, please contact:
MOBI-GAME TECHNOLOGY JOINT STOCK LIMITED
ROOM C05, BLOCK A, 2/F, TUNG TAK INDUSTRIAL BUILDING, 2-4 SHEUNG HEI STREET, SAN PO KONG, KOWLOON, HONG KONG
Email: Hello@wordense.com
19. Wholesale Enquiries
Wholesale enquiries are welcome.
Please contact us at Hello@wordense.com with the products, quantities, and delivery destination required.
Sending an enquiry does not place an order.
Availability, pricing, and any order-specific delivery or payment arrangements will be confirmed in writing before an order is placed.
Unless different terms have been clearly provided and agreed before purchase, the published store policies apply.
Nothing in an individual quotation removes rights that cannot lawfully be excluded.
